PRIVACY POLICY

1. Introduction

Welcome to Migueliyo Travel. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, interact with our content or purchase or access our travel guides and other products or services.

By using this website, you acknowledge that you have read this Privacy Policy. We process personal data in accordance with applicable data protection laws, including, where applicable, the EU General Data Protection Regulation (GDPR).

2. Information We Collect

We may collect personal information that you voluntarily provide to us, including your name, email address and any information you include when contacting us through our contact form or by email.

When you use our website, certain technical information may also be collected automatically, such as your IP address, browser type, device information, pages visited, referring URLs and information about how you interact with the website.

If you purchase products or services through our website or third-party platforms, information necessary to process and manage your purchase may be collected. Payment information is processed by the relevant payment provider, and we do not directly store your full payment card details.

3. How We Use Your Information

We may use the information we collect to operate, maintain and improve our website, products and services; respond to your questions, requests and support inquiries; process and manage purchases; provide access to digital products and travel guides; communicate important information related to our services; improve the functionality, security and user experience of our website; analyze website usage and performance; prevent fraud, misuse and security threats; and comply with applicable legal and regulatory obligations.Where required by law, we will obtain your consent before using your personal information for specific purposes.

4. Cookies and Analytics

Our website may use cookies and similar technologies to ensure proper functionality, remember user preferences, improve website performance and understand how visitors interact with our content.

We may use analytics services, such as Google Analytics, to collect aggregated information about website traffic, visitor behavior, device types, approximate location and interactions with our website. This information helps us understand how our website is used and improve our content, products and user experience.

Where required by applicable law, non-essential cookies and similar technologies will only be used after you have provided your consent. You may manage or withdraw your cookie preferences through the cookie consent settings available on our website.

5. Third-Party Services

Our website may use or integrate with third-party services that help us operate our website, process transactions, analyze website performance, deliver digital products, provide embedded content or offer other functionality.

These third-party providers may process certain information in accordance with their own privacy policies and applicable data protection laws. Depending on the services used on our website, these providers may include website hosting and infrastructure providers, analytics services, payment processors, e-commerce platforms, email or communication services, and other technology providers.

We only share personal information with third parties where necessary to provide our services, fulfill a transaction, comply with legal obligations, protect our legitimate interests, or where you have provided consent when required.

We are not responsible for the privacy practices of third-party websites or services that you may access through links on our website. We encourage you to review their privacy policies before providing personal information.

6. Legal Basis for Processing

Where the General Data Protection Regulation (GDPR) or other applicable data protection laws apply, we process personal data only when we have a valid legal basis to do so.

Depending on the circumstances, we may process your personal information based on your consent; the performance of a contract or steps taken at your request before entering into a contract; compliance with a legal obligation; or our legitimate interests, provided that those interests are not overridden by your fundamental rights and freedoms.

Our legitimate interests may include operating and improving our website and services, responding to inquiries, maintaining website security, preventing fraud and misuse, understanding how our services are used, and protecting our legal rights.

Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including providing our services, responding to inquiries, maintaining appropriate business records, complying with legal and regulatory obligations, resolving disputes and enforcing our agreements.

The retention period may vary depending on the type of information, the purpose for which it is processed and any applicable legal requirements.

When personal information is no longer required, we will delete, anonymize or otherwise securely dispose of it, unless continued retention is required or permitted by law.

8. Your Data Protection Rights 

Depending on your location and applicable data protection laws, you may have the right to request access to the personal information we hold about you; request correction of inaccurate or incomplete information; request deletion of your personal information; restrict or object to certain processing; request portability of your personal data where applicable; and withdraw consent where processing is based on consent.

You may also have the right to lodge a complaint with the competent data protection supervisory authority in your country of residence, place of work or where you believe a violation of applicable data protection law has occurred.

To exercise your privacy rights, you may contact us using the contact information provided at the end of this Privacy Policy. We may need to verify your identity before processing certain requests.

9. Data Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure or destruction.

These measures may include appropriate access controls, secure website technologies, encryption where appropriate, regular software updates and the use of reputable service providers.

However, no method of transmission over the Internet or electronic storage is completely secure. While we work to protect your personal information, we cannot guarantee absolute security.

10. International Data Transfers 

Some of the service providers we use may process or store personal information in countries outside the European Economic Area (EEA).

Where personal information is transferred outside the EEA or another jurisdiction that provides an adequate level of data protection, we take appropriate steps to ensure that the transfer is carried out in accordance with applicable data protection laws. This may include relying on adequacy decisions, Standard Contractual Clauses approved by the European Commission or other legally recognized safeguards.

Where applicable, you may contact us for further information about the safeguards used in connection with international transfers of your personal information.

11. Childrenu2019s Privacy

Our website and services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16 without appropriate parental or guardian consent where required by law.

If we become aware that personal information from a child has been collected in circumstances where such consent was required but not obtained, we will take reasonable steps to delete that information.

If you believe that a child has provided us with personal information inappropriately, please contact us using the details provided below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, technologies or applicable legal requirements.

When we make changes, we will update the u201cLast updatedu201d date at the top of this page. Where required by applicable law, we may also provide additional notice or request your consent to material changes.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use and protect your personal information.

13. Contact Us

If you have any questions about this Privacy Policy, how we handle your personal information or wish to exercise your data protection rights, please contact us:

Migueliyo Travel
Email: hello@migueliyotravel.com

We will respond to privacy-related requests in accordance with applicable data protection laws.